Why is my General Settings screen empty?

Last Updated on April 30, 2017 by Chris Christoff

In this documentation page you’ll find answers for frequently asked questions about Google Analytics Dashboard for WP.

If you have any errors displayed under Google Analytics -> Errors & Debug, you should start by checking these error codes first.

If you can’t find the right answer, go to WordPress.org support forums and drop a question there. Try to give as many details as possible about your issue.

Why is my General Settings screen empty?

Plugin conflicts

If this screen is empty or displaying Loading the required libraries. If this results in a blank screen or a fatal error, try this solution it’s because you have a plugin conflict.

There are multiple causes that can generate these conflicts, among them are plugin developers not loading the libraries properly or other related bugs. Once you’ve identified a plugin generating a conflict it would be a good idea to contact the plugin author and let him know about it.

The simplest way to fix this issue is to:

  • disable all plugins except for Google Analytics Dashboard for WP.
  • enable one plugin at the time and check Google Analytics -> General Settings at each step.
  • when the Google Analytics -> General Settings screen gets empty again or a fatal error is thrown you’ve identified the conflicting plugin.

You can also check your PHP error log and try to find the conflict based on errors thrown there.