What should I do if the Select View drop-down list is empty?

Last Updated on April 3, 2017 by Chris Christoff

In this documentation page you’ll find answers for frequently asked questions about Google Analytics Dashboard for WP.

If you have any errors displayed under Google Analytics -> Errors & Debug, you should start by checking these error codes first.

If you can’t find the right answer, go to WordPress.org support forums and drop a question there. Try to give as many details as possible about your issue.

What should I do if the Select View drop-down list is empty?

When Properties / Views list is empty or a Property not found message is displayed check if:

  • you’re using the right Google account while authorizing the plugin (if you have multiple Google accounts).
  • you have a Google Analytics account with at least one property and a view created; to properly configure your Google Analytics account follow this tutorial.

How to make sure you are using the right Google account?

  • Open a new window in your browser using the Incognito/Private feature. To open an incognito window in Google Chrome use CTRL+SHIFT+N; to open a private window in Mozilla Firefox use CTRL+SHIFT+P.
  • Navigate to your website in the newly opened window, login and go to Google Analytics -> General Settings screen.
  • If the plugin is already authorized, click on Clear Authorization button to revoke the authorization.
  • Re-authorize the plugin and make sure you log into the right Google account while authorizing.